How Can We Help You?

You can book a service by filling the inquiry form on our website, calling us at +91 88826 21058 or WhatsApp-ing us. Our team will confirm your booking within a few hours.

For most services we can arrange a visit within 24–48 hours depending on your location and service type. Emergency requests can sometimes be accommodated faster — call us directly.

Yes. Once your booking is confirmed, our team will call or WhatsApp you with the professional's name, estimated arrival time and job details.

Absolutely. You can schedule a service up to 30 days in advance. Just let us know your preferred date and time when filling the form.

We accept UPI, net banking, credit/debit cards and cash on delivery. Payment details are shared at the time of booking confirmation.

For most services, payment is made after the work is completed and you are satisfied. Some advance booking scenarios may require a partial prepayment — this will be communicated upfront.

Yes. All online payments are processed through secure, PCI-compliant payment gateways. We do not store your card or bank details on our servers.

Yes, our team provides an invoice or receipt for every completed service. Contact support@smartcitycare.in if you need a formal GST invoice.

Call us at +91 88826 21058 or email support@smartcitycare.in as soon as possible. Cancellations made more than 24 hours before the scheduled time are free of charge.

Yes, if you prepaid and cancel within the eligible window (more than 24 hours before service), you will receive a full refund. See our Refund Policy for full details.

Refunds are initiated within 2 business days of approval and typically credit within 3–7 business days depending on your bank or payment provider.

Report any issue within 24 hours of service completion. We will arrange a free re-visit to correct the problem. If unresolved, a partial or full refund may be issued after review.

We currently operate in 76+ cities across India including Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Pune, Kolkata and many more. Call us to check availability in your city.

We offer AC repair, home and office cleaning, packers & movers, goods transport, truck transport, car carrier, bike transport and international packers & movers.

Yes. All our service professionals are background-verified, trained and operate under the Smart City Care brand. They carry identity proof and arrive in proper attire.

For AC repairs and similar services, we provide a job warranty for the work done. The warranty period depends on the specific service — ask our team at the time of booking.

Yes. We serve both homes and commercial establishments including offices, shops and warehouses.

Visit our Partner Application page at smartcitycare.in/partner and fill the form. Our team reviews all applications within 48 hours.

No. Joining the Smart City Care partner network is completely free. We earn when you earn.

You need your Aadhar card (front and back), a shop or workplace photo and basic personal and business details. A business license is optional.

We review all partner applications within 48 hours. Shortlisted applicants will be contacted by our team directly.

You can offer AC repair, cleaning services, packers & movers, goods transport, car/bike transport and international moving services based on your expertise.

Call us at +91 88826 21058 or email info@smartcitycare.in and our team will update your details on record.

Send a data deletion request to delete@smartcitycare.in with your registered phone number. We process requests within 7 business days.

Currently, booking history can be provided on request. Call or email our support team with your registered phone number.